Refund Policy

At Atal Skill Development Training Centers (ASDTC), we value the trust of our learners and partners. Our Refund Policy is designed to ensure transparency, fairness, and accountability in all financial transactions.

1. Registration & Course Fee

• All registration and admission fees are non-refundable.
• Application Fee / Course fees once paid will not be refunded, except in cases specifically mentioned below.

2. Eligible Refund Situations

Refunds may be considered only under the following circumstances:

• Course Cancellation by ASDTC: If a training program is cancelled due to unforeseen reasons, learners will be entitled to a full refund of the course fee.
• Duplicate Payment: If a candidate has accidentally made double payments, the excess amount will be refunded after verification.
• Non-Commencement of Batch: If a batch does not commence within 45 days of the scheduled start date, learners may apply for a refund.

3. Non-Refundable Situations

• Change of mind, personal reasons, or withdrawal from the course by the student.
• Discontinuation due to misconduct, attendance issues, or violation of ASDTC policies.
• Fees paid towards study material, examination, certification, or administrative charges.
• Any fees paid for government registration or third-party services.

4. Refund Process

• All refund requests must be submitted in writing via email to accounts@asdtc.org with proof of payment.
• The refund process may take 15–30 working days after approval and will be credited through the original mode of payment.
• A processing fee of ₹500 + GST may be deducted from the refund amount for administrative costs.

5. Transfer & Adjustment Option

Instead of a refund, learners may request:

• Transfer of fees to another ongoing course within the same academic year.
• Adjustment of fees for future training programs within 6 months of registration.
• Transfer of enrollment to another eligible candidate (one-time transfer allowed).

6. Dispute Resolution

Any disputes related to refunds will be handled by the ASDTC Grievance Redressal Committee, and its decision will be final and binding. In case of unresolved disputes, the matter shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.

7. Contact for Refund Queries

For any refund-related queries or to submit a refund request, please contact us at:

• Email: accounts@asdtc.org
• Phone: +91 88081 71000
• Address: ASDTC Corporate Office, Lucknow, Uttar Pradesh